// Quantum Labs · Engagement model

AI past the demo.
Production agents,
graded outputs.

The engagement model under the Quantum Leap initiative. Production agents on Bedrock + Claude, evaluation harnesses, and the boring observability that keeps them honest — delivered in two-week spikes with honest exits.

// What it is

Vertical AI engagements.
Two-week spikes, then graduate or kill.

Quantum Labs is the engagement model under the Quantum Leap Initiative — Orion's full-stack approach to production AI. Quantum Leap names the nine layers (infrastructure, data, models, retrieval, orchestration, tools, evaluation, observability, governance). Quantum Labs is how those layers get built into a working pipeline on a real engagement.

The work that actually matters in production — extracting structure from a domain-specific document set, building an agent that uses your internal tools, evaluating whether a model is reliable enough to ship — is vertical. We build it on AWS Bedrock and Claude, wire it into your stack with proper tool-use boundaries, and grade it with evaluation harnesses you own and can re-run after every model bump.

Every engagement starts as a two-week spike. At the end we either graduate it to a longer engagement, hand it off to your team to run, or kill it with honest reasoning. We do not run open-ended R&D retainers — that's how AI work becomes a sinkhole.

// How we engage

Spike. Graduate.
Operate. Or kill.

Every engagement has a defined exit. We name the success criteria before the work starts.

01

Scope

A working session to identify the problem worth solving and the smallest spike that would prove it tractable. Written success criteria.

02

Spike

Two weeks. We build a working end-to-end pipeline — data, model, evaluation, observability — and stress-test it on real inputs.

03

Graduate

If the spike clears the bar, we either run a longer build engagement or hand off the spike code for your team to take to production.

04

Kill

If the spike does not clear the bar, we tell you honestly why and what would change the answer. No retainer renewal off momentum.

// What we build

The pieces that turn a model demo
into something you can ship.

Retrieval pipelines. Chunking, embedding, indexing. We build them on your data, in your account, with your auth boundaries. OpenSearch + Bedrock embeddings by default; alternatives when they fit.

Agents with real tool use. Bedrock Agents or Claude with MCP servers, wired to your existing APIs with proper permission boundaries. Audit-loggable from the first call.

Evaluation harnesses. Test sets you own, scoring rubrics that match your domain, regression detection across model versions. Re-run every time you bump a model.

Observability that does not gaslight. Token spend, latency p50/p95/p99, refusal rate, tool-call success rate, downstream error rates. The dashboard your finance team sees and your engineering team sees are the same dashboard.

// What to ask before the spike

Honest answers to
the questions that matter.

Which models do you build on?
Claude (via Bedrock and the Anthropic API) by default. Other Bedrock-hosted models when the workload fits. We have opinions about model choice — we will tell you them honestly.
Where does the data live?
In your accounts. We architect Bedrock-on-VPC, OpenSearch on your AWS, data never leaves your boundary. We will sign the BAA, the DPA, whatever your compliance team needs.
How do you handle hallucination?
You cannot eliminate it; you can constrain it. Retrieval-grounding, tool-use boundaries, refusal-on-uncertainty patterns, and an evaluation harness that catches regressions. We do not promise zero hallucination — anyone who does is lying.
Will you build agentic systems?
Yes, when they fit. Most production AI today is not an autonomous agent — it is a single-shot pipeline with retrieval. We build agents when the workflow actually requires multi-step reasoning with tool use, not because the word is fashionable.
Cost?
The two-week spike has a fixed price we share on the first call. Subsequent build engagements are time-and-materials. We will share token-cost estimates as part of the spike output so you can plan against real numbers.
IP ownership?
You own everything we build for you, including the evaluation harness, the prompts, the agent definitions, and the integration code. We keep nothing of yours.
// Dive deeper

Long-form from the AI work.

Scope a spike.

Two weeks. Real working code. Honest outcome.